EBay prohibits the VoIP service on its site Jajah

Technology - The auction site denied that his clients use technology proposed by the company Jajah VoIP to communicate around a product for sale. One way to protect its own solution Skype, which provides the same service?

The burning cloth between the specialist in VoIP Jajah and eBay, the first complains that its users' blacklistés "with the auction site in some countries.

In recent days, Jajah offers Internet users who have chosen its solution to communicate via IP to create their own button to place on their site staff in order, for example, to allow their visitors to contact them easily through this interface. A button that is theoretically also possible to place an advertisement on eBay, to enable buyers to easily contact a seller.

But eBay does not allow parasitize its strategy, the company owns the solution of VoIP Skype she bought in 2005 for 3.3 billion euros. It offers its users to show a little icon "Skype me" next to their names, to invite potential buyers to come into contact with the seller. The system is still in testing.

According Jajah, eBay informed by e-mail some of its users that the inclusion of buttons on its auction pages were prohibited by the terms of the site. This practice falls within the framework of this that eBay called "inappropriate relationship", which forbid the integration of links and connections to other systems cat.

The tabs Skype, not provided by eBay also banned

"EBay is the only problem to find value added benefits provided by Jajah buttons," says the company. "Because of its millions of registered users, it is difficult to identify an organization Jajah inappropriate," says its founder, Roman Scharf. "EBay is literally silenced its customers. Jajah has found an economical and easy to communicate [buyers and sellers], which is the foundation of a successful auction. "

Contacted by ZDNet UK, eBay defends its course of action: "The tabs are prohibited Jajah not our policy on the links, which has been in place for years and is valid throughout the world," said a spokesman. "We actually test the integration of Skype buttons on eBay, but they are anyway not permitted on the pages of ads themselves. "

The company says it encourages its customers to use only the standard feature "Ask the seller a question", to get in touch with the custodian of a small ad. "This is an important step to ensure that the transaction is secure and remains on the market place eBay. "